WELCOME GUIDE

WELCOME

We hope you enjoy your stay here and if this guide does not cover any subject you need assistance on please do not hesitate in contacting me.

We have developed a new way for you to be introduced to Duck Lodge and a way for you to have all information to hand as we are not able to have a hard copy guide in the lodge due to health and safety recommendations that we are following.  

Welcome note:

 Duck Lodge is a boutique log cabin located in a village in the South Downs. Wake up to tranquility in this all-wood home, within the seclusion of a lush garden location. Inside, you’ll notice not just its eclectic furnishings and decor, but how well-equipped it is. Including a Nepresso coffee fix, Sky TV, Netflix and a Sonos sound system. The luxury extends outside, where you’ll enjoy a private patio, an honesty bar. The hot tub is 25m away up on the main patio for your exclusive use.

COVID-19

When staying in Duck Lodge please be rest assured in light of Covid-19 we are fully Sanitising the lodge on a daily basis by using the latest Fogging System. This new process sends a microscopic vapour that completely disinfects the cabin including walls, floor and bedding for your complete safety. Please note! you may find a very mild coating on the glass tops – this is the anti-bacterial film that’s protecting the cabin for your safety.  This process will also be adopted for the Hot Tub and surrounding areas. We have also installed a Sanitising Gel dispencer at the entrance to the property and another by Duck Lodge itself – please can we ask you to use these when arriving and leaving the property.

NON SMOKING

We apologies in advance to guests who smoke.  
We are a non smoking Bed and Breakfast which also includes the surrounding areas of the front and back garden.

DIRECTIONS

Travelling south on the A23 from Gatwick take the exit towards A273/Hassocks. At the T junction turn right and follow the road till you get to the Plough Pub which is on your left. Turn immediately left and drive up Church Lane till you come to a cross roads by the Church. Turn right down School Lane and we are the 4th house on the right. If travelling from Brighton on the A23 take the slip road towards Hassocks A273, go under the flyover, first exit will take you to the BP Garage/M&S continue and take the second turning on the left. Drive up School Lane and we are the third house on the left. We have a Swing Sign attached to the side of the house showing Duck Lodge and a large Carriage Lamp at the front.

PARKING

We ask you to park on the drive, not on the road please.  When you arrive you will see the side entrance to Duck Lodge that has a sign on it – Please reverse into the drive as close to the fence as possible, letting your passenger out first so you can get nice and close to the fence and have the front of your car in line with the front post to allow me to get my car out that’s parked at the front of the house. If you need to charge an Electric Vehicle we can do this on a complementary basis overnight “Type 2 connector”

CHECK-IN / CHECK-OUT

Check-in time is 4pm. We can sometimes arrange an early check-in so please contact us in advance and we’ll do our best.  Please note there isn’t any guarantee on this!  We suggest you refer to the local area guide on what to do if you arrive early – there’s always the Plough Pub !
We ask you kindly to vacate Duck Lodge by 11am

HEATING

The heating is fully automatic and follows the following schedule.
Every Day …..
06:30-11:00 21 Degrees
11:00-15:00 18 Degrees
15:00-23:00 21 Degrees
23:00-06:30 18 Degrees
If you would like to adjust the above please don’t hesitate to contact with me by calling anytime or message and I will adjust for you remotely  07966 292601.
We have a fan that can be used in the hot weather – if not located in the cabin please ask.

WIFI

We have a super-fast wifi connection speed of 76mps.
The Wi-Fi name: Duck Lodge B&B
Password: ducklodge123

SKY TV

We have two TV’s in Duck Lodge – The main one in the lounge and a second screen in the bedroom area so you can snuggle pup and watch a film in bed.
To turn on the TV in the lounge use the Sky remote and press the power button – this will turn on the Sky Box and automatically turn on the screen.
To turn off the screen hold down the power button till the red light comes on at the bottom of the screen. To turn off the Sky Box push the power button once.
To operate the TV in the bedroom please use the LG Remote located on the bed side table.  Note the bedroom TV is only a mirror image of what is being watched in the Lounge area  
To select channels hit the SKY button on the top of the remote – push the left navigation button once, then up once & hit Enter (middle button with a dot) 
You will now see the planner, navigate to your desired program and then hit Enter (the middle button with a dot)
To access Netflix hit the Sky button – left arrow and scroll down to Apps, select Netflix and hit the Duck Lodge Account
The Pin number to access age related programs is 1206

BREAKFAST

We have two TV’s in Duck Lodge – The main one in the lounge and a second screen in the bedroom area so you can snuggle pup and watch a film in bed.
To turn on the TV in the lounge use the Sky remote and press the power button – this will turn on the Sky Box and automatically turn on the screen.
To turn off the screen hold down the power button till the red light comes on at the bottom of the screen. To turn off the Sky Box push the power button once.
To operate the TV in the bedroom please use the LG Remote located on the bed side table.  Note the bedroom TV is only a mirror image of what is being watched in the Lounge area  
To select channels hit the SKY button on the top of the remote – push the left navigation button once, then up once & hit Enter (middle button with a dot) 
You will now see the planner, navigate to your desired program and then hit Enter (the middle button with a dot)
To access Netflix hit the Sky button – left arrow and scroll down to Apps, select Netflix and hit the Duck Lodge Account
The Pin number to access age related programs is 1206

NESPRESSO MACHINE

There are two Vertuo coffee pods for you to make your own coffee.  Detach the water reservoir and fill this with water from the bathroom (this is Drinking Water) Press the middle button to heat up the machine and when its finished flashing its ready to go.  
Just touch the black leaver upwards at the front of the machine and the lid will lift automatically – pop the pod flat side facing up into the chamber – again just touch the leaver downwards and the unit will close automatically

TOWELS

You will find towels located in the bathroom together with a hand towel. If you are staying more than one night and you would like a change of towels please let me know – leave them in the shower and they will be replaced.

W.C.

Please note – Only human waste and toilet paper should be flushed down the toilet. Everything else, including things such as wipes, sanitary products, dental floss and nappies must be placed in the bin provided to the left of the WC. Sanitary bags can be found under the sink

HOT TUB

The Hot Tub is located up on the main patio and available from 16:00 on a daily basis and is provided for your complimentary use.

We kindly request you vacate the Spa by 21:00 and be respectful to our neighbours and not play loud music.

We have provided two bathrobes to be used; these are hanging up in the bedroom. Please can we kindly ask you to take a shower and remove makeup before using the Hot Tub and tie up your hair up if its long as we wouldn’t like your hair to turn green due to the chlorine in the tub ;o)

On arrival I will show you how to operate the tub and the awning that goes over the top.

We kindly ask you to read through the below guidelines and let me know verbally you are happy with everything.

We really don’t like to tell people what they can and can’t do, as this always sounds a negative. The Spa is for your pleasure during your stay but we have listed down some Do’s and Don’ts ultimately for your safety and pleasure and our protection.

These are recommendations as set out by the The Hot Tub Society.

The Hot Tub is heated to 38o at night and boosted between 14:30 – 16:00.  Please note !….When the pumps are running on full power with air circulating through the water, the tub will naturally decrease in temperature as the heating system does not work when in use. By having the pumps on medium and not high, will help to maintain the heat.

At 38o you are advised to limit your time in the hot tub to a maximum of 30 minutes in each use to a maximum of 2 hours in any one given time (These are guidelines and not compulsory)

  • Exceeding this time can affect your inner organs and cause fever-like conditions.

  • Please shower and rinse before using the hot tub, as this washes away many of the common skin bacteria and chemicals that will reduce the effectiveness and cleanliness of the hot tub.

  • People with skin, ear, or other body infections, open sores, or wounds should not use the hot tub due to the risk of spreading infection.

  • Pregnant women and persons with heart disease, diabetes, low or high blood pressure, or any serious illness should consult their doctor before using the hot tub.

  • Excessive exposure to the hot tub can increase the risk of allergic reactions and skin complaints.

  • If any allergic reaction occurs leave the hot tub and rinse off in the shower then contact me 07966 292601.

  • We suggest not to consume alcohol before or during hot tub use. (These are guidelines and not compulsory) !!! The heat of the water speeds up the effects of alcohol and can cause sleepiness, dizziness and unconsciousness.

  • We suggest not use the hot tub when on medication as this may cause sleepiness, drowsiness or raise/lower blood pressure.

  • We suggest not use the hot tub after a heavy meal or exercise as the water temperature can affect your heart rate.

  • Please only use plastic glass which are available in the lodge.

  • Please do not sit on the plastic lid, which covers the filter.

  • Please ensure you understand how to remove and store the cover when using the hot tub.

  • For the consideration of our neighbours, music should not be played loudly by the hot tub and we kindly request you vacate by 21:00

It is natural to raise your voices to speak over the jets, but please be aware that sound does travel very easily in the countryside and regulate your volume accordingly.

We reserve the right to withdraw the hot tub without refund in the event of misuse.

If the hot tub needs to be shut down, cleaned and refilled due to misuse then an additional charge will apply.

We appreciate you taking the time to go through the above 

Enjoy 

HONESTY BAR

There is an Honesty Bar in Duck Store where you will find a fully stocked fridge.  Please help yourself and place the money in the Pink Pig that’s on top of the fridge.  Feel free to you the fridge for your own items.

 

• Gin & Tonic £2.00

• Pink Gin & Tonic £2.00

• Red Wine £10.00

• White Wine £10.00

• Corona £2.00

• Desperado £2.00

• Coke 80p

• Water 50p

DUCK STORE

There is a Microwave together with an Iron and Ironing board located in Duck Store for your use.  Feel free to use this area to store any excess luggage or bags you may have to save space in Duck Lodge during your stay.

SOUND SYSTEM

We have provided a sound system for your entertainment.  This atomically works with voice activated Alexa 

To use Alexa always start your command with her name ie “Alexa” followed by ……….

  • What’s the weather like tomorrow 

  • Set alarm for 8am

  • Play anything by Robbie Willaims

  • Play Radio 1

  • Play Classic FM

  • Skip

  • Turn up the volume

  • Turn it up

  • Stop

  • Pause

  • Set volume to 3

  • Tel me a Joke

  • Play Sunday morning music 

  • Tell me about the movie The Greatest Showman

Have fun :o)

RESTAURANT & PUBS

The Ginger Fox

“My favourite restaurant” 

(Hassocks)

2.5 miles

Tel 01273 857888

 

The Glasshouse

“In-house restaurant part of a Healthclub”

(Hassocks)

3 miles

Tel 01273 857567

 

The Fig Tree

“Small cozy Michelin star restaurant”

 (Hassocks)  

2.4 miles

Tel 01273 832183

 

The Friars Oak

“Part of the Vintage inn group – good food”

(Hassocks)  

2.4 miles

Tel 01273 847801

 

The Plough 

“Local pub that is serves great pub food”

(Pyecombe)

0.2 miles

Tel 01273 842796 

 

The Bull

“Award winning country pub serving great food – great atmosphere”

(Ditchling)

2.6 miles

Tel 01273 843147

 

The Royal Oak

“Great country pub – 1 hours walk from here”

(Fulking)

2 miles

Tel 01273 857389

 

The Shepherd and Dog

“Real Ale pub at the base of the downs – 2 hours walk from here”

(Poynings)

3 miles

Tel 01273 857382

 

The Half Moon

“Great Pub with outside garden en route to Lewes”

(Plumpton)

4.4 miles

Tel 01273 890253

TAKE AWAYS

Naasta – Indian Street Food

THEY DELIVER FOR £5

(Burgess Hill)

4 miles

Tel 01444 473747

 

Wild Mango – Indian

DELIVERY £5

(Burgess Hill)

4 miles

Tel 01444 246627

 

Lemongrass -Thai

DELIVERY £5

 (Burgess Hill)  

4 miles

Tel 01444 871410

 

Tim Fai – Chinese

COLLECTION ONLY

(Hassocks)  

2.4 miles

Tel 01273 841222

 

The Plough – International

COLLECTION ONLY

(Pyecombe)

0.2 miles

Tel 01273 842796 

 

Hassocks Kebab – Turkish 

FREE DELIVERY

(Hassocks)

2.4 miles

Tel 01273 843888

 

Domino’s Pizza – Italian

FREE DELIVERY

(Patcham)

3.2 miles

Tel 01273 556001

HELP & ASSISTANCE

If you need anything whatsoever please call me (Keith) on my mobile 07966 292601 or knock on the Patio Door if I am in.
I hope you enjoy your stay in Duck Lodge and if there is anything you need assistance with for example Walks in this area or where to eat I am your man as I know them all within Pyecombe and Brighton.

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